Seamless Communications Group

A secure centralized hub to keep you moving at the speed of your business:

• Remote access - work safely - maintain productivity;

• Project management - one place for all team members;

• Simultaneous Updates;

• Guided process significantly reduces errors

Remote access
Our product offers you accessibility because it is easily accessed by all team members. This provides peace of mind because you can keep the team updated. No wasted time as our solution guides all users through industry best practices to keep your day one errors low saving you time and money.

Project Management
Work doesn’t have to stop because we are stuck at home. Your team can continue to function no matter where they are located.

Simultaneous Updates
With a click of a button, the system will update keeping everyone informed

Guided process
Keep best practices consistent so you do not have to worry about an increase in mistakes significantly reducing errors that affect day 1

Our customizable system significantly reduces:

• Time to obtain needed information from the customer;

• Time to bring phone devices into CUCM and User accounts into Unity;

• Errors inherent in manual methods of copy, type and transfer of multiple bat files.

SCG UC Productivity Tools©

SCG suite of Unified Communications Tools addresses data gathering needed for phone device, user updates and voice mail account programming. All team members have a single location to place needed information. Team members access their area anytime simultaneously performing their work.

Our suite of tools includes:

• Phone Device Survey (PDS©) with Cut Sheet©

• MAC XFER accurate MAC transfer to include serial number for asset tracking

• Label Tool enable accurate and quicker physical placement of phone devices

• UCM BAT file preparation. Single CSV file for phone device programming

• UCM User Updates CSV file to aid in Cisco UCL or UWL licensing needs

• CUC voicemail account programming with or without email also directly assignable to User Templates. CSV files for VM with email and VM only

• USER LOOKUP enables User ID lookup - no UCM login required

• CM UP Convert used exclusively by SCG - converting from older versions of CM as well as other PBX providers

• Preliminary PDS© data setup. We provide a simple Excel spreadsheet enabling you to gather simple information needed. We do this as as an added service to help your customer begin using the PDS© immediately.

• Team

• Site Info - Access Policies, LAN information and mo in Advanced offering

• Site UC Control Values

• Device Information - Phone Models, PBTs required and more…

• PickUp Groups - also includes PUG programming in Advanced offering

• Site MAC Addresses - includes serial enabling asset tracking

• Installation Labels - using standard Avery 2" x 4" laser or ink jet sheet

• Change Log - track progress

UC capabilities include:

• Working directly with the customer to identify phone setup needs per person

• Use print routines from Nortel or Avaya to pre load information or other telecom systems to preload PDS

Transformation from older CUCM to newer CM

We have a solution to enable transforming phone devices from an older CUCM to a newer CM version.

• Legacy UC phone devices can be up converted to the newer UC platform to include Call Control scheme at the same time

• No need for an extra server

• No need to migrate and convert. This will be a direct programming of these phone devices into the newer system. Don't bring old bad data forward.